> For the complete documentation index, see [llms.txt](https://learn.heeler.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.heeler.com/tenant-admin-guide/access/users.md).

# Users

## Inviting and Managing Users

The **Users** page is where you manually invite and manage users in your Heeler tenant. If you're using SCIM Provisioning, most user lifecycle is handled automatically — but this page is still where you confirm status, change roles, and handle any manual additions.

### Where to find it

Administration → **Access** → **Users** in the left sidebar.

URL: `https://app.heeler.com/administration/access/users`

### Quick start

[See the User Management documentation](/getting-started/user-management.md).

### Reference

#### Table columns

| Column                         | Description                                                                              |
| ------------------------------ | ---------------------------------------------------------------------------------------- |
| **Email**                      | The user's login email.                                                                  |
| **First Name** / **Last Name** | Display name (populated after first login or via SAML/SCIM).                             |
| **Is Active**                  | Whether the user account is enabled.                                                     |
| **MFA Enabled**                | Whether the user has multi-factor auth set up (only relevant for password-based logins). |
| **SAML Enabled**               | Whether the user logs in via SAML SSO.                                                   |
| **Tenant Admin**               | Whether the user has the Tenant Admin role.                                              |
| **Last Login**                 | When the user last signed in.                                                            |

#### Actions

* **Invite User** — send an invitation to a new email.
* Clicking a row opens detail where you can change role, deactivate the account, force a sign-out, or remove the user.

### Roles

Heeler currently supports two roles:

* **Tenant Admin** — full configuration access (everything in the Administration area).
* **Standard User** — read-only access to most of the product; cannot configure integrations, SLOs, workflows, or invite other users.

The full role comparison is documented in [Roles/Permissions](/getting-started/user-management/roles-permissions.md).


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